Terms of Sale and Delivery

**TERMS OF SALE AND DELIVERY**

By completing the online order form to make a purchase, you are offering to enter into a contract to purchase items from Patch22. If Patch22 accepts your offer, the items will be sold to you subject to these Terms of Sale and Delivery and our Terms and Conditions (the "Terms").

The contract is made when Patch22 accepts your order by giving notice to you. We will not accept your order until full payment is made, including the product price and applicable delivery charges.

#### 1. PAYMENT METHODS

1.1 Purchases may be paid for using a PayPal account or credit card through third-party merchant facilities. Patch22 is not responsible for and has no control over any third-party merchant facilities. Customers acknowledge and agree that Patch22 will not be liable for any loss or damage arising out of their use of a third-party payment gateway. Customers are advised to read and understand the terms and conditions of the third-party merchant facilities before using them.

1.2 All prices on Patch22 are shown in United States Dollars (USD).

1.3 Customers acknowledge and agree that some banks and financial institutions may charge additional fees for international transactions.

1.4 Customers acknowledge and agree that Patch22 is not responsible for any additional charges, fees, or taxes imposed by local governments, port authorities, or third-party agencies. Any additional charges are the responsibility of the customer, not Patch22.

#### 2. DELIVERY ARRANGEMENTS

2.1 Any delivery times quoted are in Business Days.

2.2 Our production times are an estimated 10-14 Business Days. Delivery time is typically 2-5 days, depending on the location and delivery carrier. Production time does NOT include shipping times. Shipping costs are determined at checkout.

2.3 Customers acknowledge and agree that the items offered for sale are directed solely at residents in the United States. Patch22 makes no representation that any items sold through the site are appropriate or available for use outside the United States.

#### 3. SPECIAL OFFERS

All specials, promotions, clearances, offers, and discounted items advertised on the site are available only while stocks last unless otherwise stated.

#### 4. ITEM AVAILABILITY

All items are custom-made to order and will be created once purchased.

#### 5. NOTICE

5.1 If there is a defect with any of the items in your order, you must notify us within 15 days of receipt of the items of your intention to return them.

5.2 You must provide your order information along with your notification.

5.3 You must provide particulars as to why you are not satisfied with the items in your order, including a clear photograph of the defect.

#### 6. RETURNS

Please see our returns policy page.

#### 7. REPLACEMENTS ONLY

Please see our returns policy page.

#### 8. CANCELLATION POLICY

Please see our returns policy page.

#### 9. ENTIRE AGREEMENT

9.1 These Terms, and the documents expressly referred to in them, constitute the entire agreement between you and Patch22, and supersede all previous discussions, correspondence, negotiations, previous arrangements, understanding, or agreement between us relating to the services.

9.2 We each acknowledge that, in entering into this Agreement, neither of us relies on, and subsequently will have any remedies for, any representation or warranty that is not set out in this Agreement.